Reference

How pgking6 Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, connect your DANA, OVO, or GoPay wallet, and use the platform — and what we do with it.

Account data protectionWallet privacy: DANA, OVO, GoPayCookie and device policyYour right to access or delete dataSecure data retention
pgking6 How pgking6 Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Security and transparency around your data are not afterthoughts here — they are built into how the platform operates. From the moment you link a payment wallet to when you request a withdrawal, each step involves encrypted data exchange and verified identity matching. Here is how each area works in practice.

Encryption and Wallet Security

All data exchanged between your DANA, OVO, or GoPay wallet and your account uses TLS encryption. Your wallet number is stored in hashed form and never exposed in plain text.

Cookies and Device Tracking

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. Analytics cookies track page visits in aggregate only — not linked to your personal profile.

Data Retention and Deletion

Account data is retained for as long as your account is active and for the period required by applicable financial regulations. Once you close your account, we begin the deletion process within the timeframe set out in our retention schedule.

Requesting Changes or Access

You can request a full export of your account data, correction of inaccurate details, or removal of your profile by contacting support through live chat or the registered account email.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to request access to your account records, or need to update the wallet details tied to your OVO or DANA account, our support team handles these requests directly. Reach us through the channels below — we respond to privacy-related queries as a priority and do not redirect them to automated bots.

Live Chat Open the chat widget inside your account dashboard. For privacy requests, type 'data request' at the start so our team routes it correctly.
Email Support Send privacy or data-access queries to our support email address shown in your account settings. Include your registered wallet number for verification.
Account Help Centre The Help Centre inside your account lists step-by-step paths for data deletion, wallet unlinking, and account closure — no waiting for a reply needed.

What You've Asked About Your Data

These are the privacy questions we hear most often from people who have just opened an account or are deciding whether to link their GoPay or OVO wallet. Every answer reflects our actual practice — not a generic legal template.

We collect your name, contact details, and the wallet identifier for the payment method you link — DANA, OVO, or GoPay. We also log your device type and IP address at registration for security verification.

Yes. Wallet identifiers are stored in an encrypted, hashed format. They are used only to match withdrawal requests to your account and are never shared with advertisers or unrelated third parties.

You can request account deletion through live chat or the registered email on your account. We process deletion requests in line with our retention schedule and any period required by applicable financial rules.

Data is shared with payment processors — such as when a GoPay or OVO transfer is confirmed — but only the information that specific transaction requires. We do not sell personal data to advertisers or data brokers.

Session and functional cookies keep your account session active and remember your wallet preference. You can adjust cookie settings in your browser, though disabling functional cookies may affect how parts of your account load.

Contact our support team via live chat or the email address in your account settings, and request a data export. Include your registered wallet number so we can verify your identity quickly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.