Reference

Read Before You Open Your Account

These terms set out how your pgking6 account works — what you agree to when you join, how deposits via DANA, OVO, and GoPay are handled, and what we expect from both sides.

Account eligibility rulesDANA, OVO, GoPay wallet conditionsWithdrawal verification termsAccount suspension criteriaJurisdiction and local law notice
pgking6 Read Before You Open Your Account
TERMS CONTACT CHANNELS

Reach Us About Your Account Terms

If something in these terms is unclear, or you need to raise a dispute about your account, wallet transaction, or a withdrawal hold, our support team is here to walk you through it. Reach us through any of the channels below — response times vary by channel, but every query is logged and tracked.

Live Chat Open the chat window from any page in your account. Our agents handle terms queries, wallet disputes, and account verification questions directly in the session.
Email Support For formal terms-related requests — including account closure, data access, or withdrawal disputes — email our support address and quote your account ID in the subject line.
Account Help Centre The help centre inside your account dashboard covers common terms questions, step-by-step wallet verification, and what to do if a DANA or OVO transfer is not reflected.
HOW WE HANDLE ACCOUNTS

What We Do on Our End

These are the concrete practices behind these terms — not just policy language. We handle account data, wallet records, and security with specific processes so you know what actually happens when you deposit via GoPay or request a withdrawal.

Data Retention We keep your account and transaction records for as long as your account is active and for the period required after closure. You can request a summary of stored data via email support.
Account Security Every login is verified through a one-time PIN sent to your registered number. If you suspect unauthorised access, lock your account immediately from the security settings tab.
Wallet Verification DANA, OVO, and GoPay deposits are matched against your registered wallet name. A mismatch triggers a manual review before any funds are credited or released — this protects your account.
Change Requests To update account details or request a terms-related change, contact us through live chat or email. We confirm all changes in writing to your registered contact before they take effect.

Common Questions About These Terms

Here are the questions we hear most often about account rules, wallet conditions, and your rights under these terms. If yours is not listed, reach out through live chat or email support.

Yes. Every transaction through DANA, OVO, or GoPay is covered by these terms alongside the wallet provider's own conditions. Both sets of rules apply at the same time.

No. We notify you through your registered account before any material update takes effect. Continuing to use your account after that notice means you accept the updated terms.

A mismatch triggers a manual review. We hold the transaction until verification is complete. You may be asked to submit a wallet screenshot through live chat to resolve it.

Send a closure request by email, quoting your account ID. We confirm receipt, process any pending withdrawal to your registered wallet, then close the account in writing.

Email our support team with your account ID and a data access request. We will compile and return your transaction history and account record within the timeframe these terms specify.

Access depends on local law and is available only where permitted in your region. Players in Makassar and elsewhere in Indonesia should confirm eligibility before opening an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.